Singapore's
Changing Employment Landscape:
Employee Turnover and Learning and Development Concerns
With the
ever increasing impact of the global economic forces, the
Singapore employment landscape is becoming increasingly dynamic.
Such dynamism are subject to many predicaments. Driven by
technological advancements and fierce competition, Singapore's
economy continues to restructure. On one hand, the tight labour
market and changing industry demands are triggering employee
mobility from one industry to another, on the other hand, it is
also emphasising the learning and development to embark on the
concept of lifelong learning, enabling enhanced employability in
order to stay relevant in the modern economy.
The companies in Singapore are concerned about dealing
with 'employee turnover'. They are also apprehensive
about the impact of 'Training and development' to be
imparted to their employees. A few questions that are yet to be
answered are: Who to train? How to assess the training needs? Is
there a possibility of the competitors reaping the benefits from
the talent pool trained by the company?
Executive Summary
This study assessed Singapore’s Changing Employment Landscape
with an emphasis on employee turnover and learning & development
concerns. The study attempted to understand issues and
challenges organisations in Singapore face particularly in
retaining their employees and providing the employees with
learning and development facilities.
A summary of the
key findings
1) 57.44% of the respondents believe that employee turnover
has a serious negative effect on
organisational performance.
2) The average lengths of stay for majority of the
respondents (78%) were between two to five years.
3) The top five reasons for changing a job are:
-
Unsure of career progress;
-
Lack of career opportunity;
-
Achievement not recognised;
-
Lack of learning opportunity, challenge in the job and
expertise not valued; and
-
Dissatisfied with the boss.
4) Exit interviews conducted by the HR department are the
most popular way to measure why people leave.
5) The top three actions being or planned to be taken by
organisations to address employee turnover are:
6) 54% of the respondents mentioned that their organisation
do not calculate Employee turnover cost.
7) As per majority of the respondents Learning and
development needs are assessed on a yearly basis.
8) According to majority (nearly 80%) of the respondents line
managers are responsible for identifying and recommending
learning and development programmes for the employees.
9) The top three factors on which the learning and
development functions are dependent on are current and future
business needs, budget and performance appraisal of the
employee.
10) Recommendation by management shared in the form of direct
communications is the most preferred channel for obtaining
information about learning and development programmes
11) Majority of the respondents mentioned that learning and
development budget in their organisations remained the same as compared to the previous year.
12) According to nearly 70% of the respondents, on-the-job
and workshop based learning is the most preferred methodologies
of learning.
13) 64% of the respondents mentioned that their organisation
do not measure the return on investment on learning and
development programmes.
14) More that
60% of the respondents mentioned that retention of the employee
after learning and development investment is one of the major
challenges faced by their organisation.
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