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      MEDIA >> SHRI in the News

6 May 2008 Lianhe Zaobao


Ho Geok Choo suggests tripartite dialogue to discuss Singaporeans’ concerns over foreign workers competing for jobs


Pertaining to the local’s concern over foreign workers competing for jobs, Ho Geok Choo, President of Singapore Human Resources Institute (SHRI) suggested agencies representing the local and foreign workers to come together to express their concerns through dialogues. They could participate in in-depth discussion and understand the issue. A tripartite dialogue could be formed with the involvement of the government as the third party.

Madam Ho proposed the above at the Singapore HR Congress and Business-Connect Exposition 2008 yesterday. During the media interview, she stated that Singaporeans are currently fearful of foreign talents. She said that this fear is unnecessary and should be allayed.

Madam Ho said: “Sometimes, when you do not understand an issue or do not know much about an issue, you will develop some form of fear towards it and result in a halt in the understanding process.”

She believes that one of the ways to resolve the issue is to understand each others’ capabilities and strengths and regard each other as team members trying to accomplish goals together, and not as competitors.

As to whether the Singapore Workforce Development Agency, the Ministry of Manpower or the Ministry of Trade and Industry should be involved to resolve the issue, Ho Geok Choo, who is also the MP of West Coast GRC, stated that these key agencies should collaborate to resolve the issue. She said that this is a hot topic that will drive Singapore’s development. She noticed that everyone is aware of the issue, however, insufficient efforts have been put in to resolve the issue.

She believes that it is now the right time to conduct tripartite dialogue. SHRI may represent the local workers, while employment agencies that recruit foreign talents may represent the foreign workers. Everyone could discuss the issue openly during the dialogue.

Earlier in her speech, Madam Ho said that the issues that HR practitioners currently faced are: how can we nurture and groom enough talents for the IR, hospitality and tourism industries which are fast becoming the service drivers of the Singapore economy; how can we ensure that HR practices of today are sufficient to support these new industries, and how do we motivate people resources to be groomed for such industries.

She said that in Prime Minister Lee Hsien Loong’s May Day Rally message, he urged Singaporeans to embrace foreign talents and to regard them as complementing the locals, and not to regard them as competitors. She anticipated the need for foreign talents to be trained for the IR, hospitality and tourism industries.

At the Congress, SHRI also revealed the Boston Consultancy Group’s survey on The Future of HR.


The survey showed that firstly, talents are scarce resources and many companies must resort to recruiting and retaining them through all possible means. Secondly, the workforce is maturing and the younger generation is not willing to raise children. Companies will face the problem of not being able to find workers to fill job vacancies. Thirdly, when companies go global, they will face a complex human resource environment. This is especially so when they need to integrate different cultures. Fourthly, workers are more concerned about satisfaction. Many workers are not willing to sacrifice family life for work.

With regard to the issue of maintaining work-life balance, Madam Ho stated that this is indeed a challenging task. However, she believes that enterprises and the government may encourage ‘work from home’ arrangements to help workers better balance their work and family life.

She believes that ‘work from home’ arrangements have many benefits, such as reducing traffic congestions and allowing housewives to contribute to the economy.

She stated that given Singapore population’s high educational level, so long as workers are not restricted to working in Shenton Way or Orchard Road but are allowed to work within the housing estates, she believes that more people will be willing to join the workforce. This will also encourage young couples to raise children as such flexibility allows them to take care of their family while working.

She believes that besides the few hours that workers need to be in the office for meetings and discussions, the rest of their working hours can be spent at home to finish the other parts of their jobs.


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