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Performance Management for Peak
Performance
Employees are the most vital asset of an
organization and a critical link between customers and the company’s
products and services. In order to bring out the best in every employee,
managers need to increase their managerial effectiveness.
This
workshop focuses on providing a hands-on approach to managing employees’
performance, coaching and helping them increase their productivity,
build successful relationships as well as ensure their own
employability. Participants will realize the importance of the
performance management process, be able to effectively manage the
performance review process, acquire the essential skills for performance
management, be able to confidently engage in professional development
discussions and be equipped with an action plan.
Objectives
This programme is aimed
at improving performance at work by turning the activities people do
into learning situations in a planned way.
At the completion of this programme, participants will be able to:
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Realize the
importance of the performance management process
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Manage performance
review process
-
Acquire essential
skills for performance management
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Engage in
professional development discussions
Outline
Performance Management
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Goals of performance
management
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Performance
management cycle
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Strategic
performance management
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Importance of
performance planning
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Key elements of
performance planning
- Linking corporate and individual goals
- Major responsibilities
- Priority setting
- Setting objectives - SMART goals
- Performance standards
Performance Review
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Performance review
toolkit
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Elements of
effective performance feedback
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Stages of
performance appraisal interview
Performance Management Skills
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Delivering
performance feedback
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Barriers to clear
message
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Coaching skills -
listening
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Coaching skills -
questioning
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Dealing with poor
performance
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Paraphrasing/
summarizing
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Non-verbal
communication
Professional Development Planning
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Promoting career
self reliance
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Develop training
roadmaps
Action Planning
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Create a checklist
for action
Target Audience
Managers,
supervisors or team leader with monitoring, coaching or quality
improvement responsibilities.
Date
New dates to be advised for 2012
Duration
2 days (9am-5pm)
Venue
SHRI @ The Verge, 2 Serangoon Road, Level 6, Singapore 218227
Click here for the map of the venue >>
Registration Form
Please
CLICK HERE
for the registration form.
Please note that all details should be completed in the form.
Registration form to be sent by email to
subbu@shri.org.sg or fax to +65 6299 4864
and
'Attn: Subbu'.
Fees
|
SHRI Member |
S$580.00 |
|
Non-Member |
S$660.00 |
All fees quoted exclude 7% GST.
For further
information, please contact Mr Subbu / Ms Mars via phone (65) 6438
0012, fax (65) 6299 4864, or email
subbu@shri.org.sg /
mars@shri.org.sg
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