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Key Performance
Indicators (HRM121)
Key
performance indicators (KPIs) are not new. They have been around for
centuries. What is new is that they have now been formalised, recognised
and considered essential. In most organisations, KPIs are being used as
an everyday tool with various degrees of success. Certainly, they are
here to stay and we all need to understand them and discover how we can
use them to help us at work and in our everyday lives.
Outline
Simple but Effective
Key Performance Indicators (KPIs)
·
Monitor and
enhance the HR Department’s overall productivity and
efficiency
Type of KPI
·
A look into 17 KPIs
·
Rationale of each KPI
·
KPIs - from
percentage of human resource staff in an organisation to
absenteeism and process cycle time
·
Examples of KPIs
used for monitoring and understanding trends for global warming,
HIV/Aids, countries, cities as well as
companies and projects
Adaptation
of KPIs
·
Use the KPIs
illustrated and adapt them for your workplace
Methodology
Activities, lectures and
discussions.
Trainer Profile
Terry A.
Rogers BSc Civ Eng (Hons), FICE, FIES, FCIWEM, MHKIE, MCIWM, C.Eng
Terry read Civil Engineering at King’s College, London after five years
work and training with a river authority. On graduation, working with a
consultant, he managed water, wastewater and solid waste projects in UK,
Middle East and Hong Kong where he was MD from 1980 to 1989. In 1991, at
Thames Water International he developed “Build, Operate, Transfer” water
treatment projects, and two water concessions, in Malaysia, China,
Thailand and Indonesia. In 2002 he was made Regional Commercial Director
based in Singapore.
He now presents courses on Risk Management, Key Performance Indicators,
Leadership, Climate Change, Relationship Management and Corporate Social
Responsibility.
Who Should Attend
HR practitioners, line managers and those who wish to enhance their
knowledge and understanding of the useful tool of KPIs.
Date
12 March 2008
Duration
1 day (9am-5pm)
Venue
SHRI, The Verge, Level 6
Fees
|
SHRI Member |
S$289.00 |
|
SHRI Corporate
Friend* |
S$332.00 |
|
Non-Member |
S$405.00 |
All fees quoted exclude 7% GST. *Non-nominees
For further information, please contact Ms Canny Jeo via phone (65) 6438
0012, fax (65) 6299 4864, or email
canny@shri.org.sg
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