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Hiring Right: The
Competency-Based Approach (HRM107)
Hiring the right people is an important part of creating a high
performance team. Effective interviewing is a critical aspect of this
process. In this two-day workshop, you will gain helpful tips for resume
screening, interpreting non-verbal communication, make effective hiring
recommendations and decisions, and learn to ask the right questions
which include behavioural interview questions to gain specific and
behaviour-based examples of past performance. This workshop is designed
to equip those who conduct selection interviews with a comprehensive
knowledge of the principles, strategies and techniques of the interview
process.
Objectives
Hiring
right is designed to equip those who conduct selection interviews with
a comprehensive knowledge of the principles, strategies and techniques
to enable them to get involved in every step of the interview process
and to realise that their success hinges on the quality of the people in
their department.
At the end of this workshop, participants will learn how to:
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Project a
professional interviewing image for your organisation
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Have a process for
creating competency requirements for any give position
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Know why behavioural
interviews are two to five times more accurate than traditional interviews
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Know the principles
of interviewing
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Avoid
discriminatory interviewing
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Set an agenda that
keeps the interview proceeding on track
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Listen effectively
for hidden meanings
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Develop effective
behavioural questions to help get STAR responses
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Conduct effective competency based interviews
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Make defensible
hiring recommendations/decisions
Outline
The Importance of Hiring the Right People
Guidelines on Fair Employment Practices
Effective Selection Interviewing - A Step by Step Approach
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Stage
1 - Planning and Preparation
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Analysis
of the open position
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Determining job requirements
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Developing selection criteria
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Creating questions
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Stage 2 – Contact time with interviewees
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Stage 3 – Evaluation
Interviewing Skills
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Listening for responses
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Assessing body language
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Asking
effective questions – open, closed, probing, behavioural,
Documentation
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Evaluation and rating
Methodology
Lectures,
interactive discussions, skits and demonstrations, questions and
answers, role play.
Who Should Attend
All hiring
and HR professionals as well as anyone who is involved in interviewing
and hiring people for their organisations.
Date
3 to 4 March 2008
5 to 6 May
2008
25 to 26 August 2008
24 to 25 November 2008
Duration
2 days (9am-5pm)
Venue
SHRI, The Verge, Level 6
Fees
|
SHRI Member |
S$630.00 |
|
SHRI Corporate
Friend* |
S$675.00 |
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Non-Member |
S$733.00 |
All fees quoted exclude 7% GST. *Non-nominees
For further information, please contact Ms Canny Jeo via phone (65) 6438
0012, fax (65) 6299 4864, or email
canny@shri.org.sg
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