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Learning & Organisation Development
Singapore Telecommunications Limited
 
      CORPORATE LEARNING >> Public Workshops
Coaching & Mentoring Skills for Manager (HRM104)
Do you want to retain, motivate and develop your staff to be high performers? This workshop will provide you with the required skills and competencies. Discover how you can apply the appropriate coaching functions to meet your subordinates’ needs and build employee commitment towards superior performance.

Objectives

  • To help participants understand the importance of coaching and mentoring as a leadership role

  • To equip participants with the skills required to use the Superior Coaching Model

  • To equip participants with the skills required in a coach and mentor

  • To explain the mentor-mentee concept and roles of a mentor

  • To give participants extensive feedback on how well they have applied the Superior Coaching Model and skills

  • To provide participants with an opportunity to plan how they will continue to reinforce their learning

Outline

  • What is Superior Coaching?

  • The five elements of Superior Coaching

  • The five essential characteristics of Superior Coaching

  • The critical skills in Superior Coaching

  • The coach as a counselor

  • The mentor-mentee relationship

  • The roles of a mentor

  • The effective mentor qualities

Methodology

Lectures, self-analysis, case studies, group exercises, videos, role-plays and feedback through video-recording.
Who Should Attend

Senior managers, managers, and supervisors who are required to coach and mentor subordinates.
Date
25 to 26 February 2008 Registration
4 to 5 June 2008 Registration
3 to 4 November 2008 Registration
Durationn

2 days (9am-5pm)

 Venue

SHRI, The Verge, Level 6

 Fees

SHRI Member

S$630.00
SHRI Corporate Friend*

S$675.00
Non-Member

S$733.00

All fees quoted exclude 7% GST. *Non-nominees

For further information, please contact Ms Canny Jeo via phone (65) 6438 0012, fax (65) 6299 4864, or email canny@shri.org.sg

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