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      CORPORATE LEARNING >> Public Workshops

Performance Management for Peak Performance

Employees are the most vital asset of an organisation and a critical link between customers and the company’s products and services. In order to bring out the best in every employee, managers need to increase their managerial effectiveness.

This workshop focuses on providing a hands-on approach to managing employees’ performance, coaching and helping them increase their productivity, build successful relationships as well as ensure their own employability. Participants will realise the importance of the performance management process, be able to effectively manage the performance review process, acquire the essential skills for performance management, be able to confidently engage in professional development discussions and be equipped with an action plan.

Objectives

This programme is aimed at improving performance at work by turning the activities people do into learning situations in a planned way.

At the completion of this programme, participants will be able to:

  • Realise the importance of the performance management process

  • Manage performance review process

  • Acquire essential skills for performance management

  • Engage in professional development discussions

Outline

Performance Management

  • Goals of performance management

  • Performance management cycle

  • Strategic performance management

  • Importance of performance planning

  • Key elements of performance planning
    - Linking corporate and individual goals
    - Major responsibilities
    - Priority setting
    - Setting objectives - SMART goals
    - Performance standards

Performance Review

  • Performance review toolkit

  • Elements of effective performance feedback

  • Stages of performance appraisal interview

Performance Management Skills

  • Delivering performance feedback

  • Barriers to clear message

  • Coaching skills - listening

  • Coaching skills - questioning

  • Dealing with poor performance

  • Paraphrasing/ summarising

  • Non-verbal communication

Professional Development Planning

  • Promoting career self reliance

  • Develop training roadmaps

Action Planning

  • Create a checklist for action

Who Should Attend

Managers, supervisors or team leader with monitoring, coaching or quality improvement responsibilities.

Date

4 to 5 October 2010 Registration
 

Duration


2 days (9am-5pm)

Venue

SHRI @ The Verge, 2 Serangoon Road, Level 6, Singapore 218227

Click here for the map of the venue >>

Fees

SHRI Member

S$642.00

SHRI Corporate Friend*

S$696.00

Non-Member

S$770.00

All fees quoted exclude 7% GST. *Non-nominees

For further information, please contact Mr Subbu / Ms Daofen via phone (65) 6438 0012, fax (65) 6299 4864, or email subbu@shri.org.sg / daofen@shri.org.sg

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Corporate Learning: Public Workshops












   
   
 
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