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Effective Supervisory
Management (GMM100)
The
supervisor plays a vital role in helping an organisation achieve its
objectives. An effective supervisor must be a good leader who is active
and dynamic in helping the team move forward while at the same time,
able to maintain a fine balance between effectiveness and efficiency.
This workshop aims to provide a comprehensive guide to becoming a
competent supervisor. While the use of theories and guidelines are
essential, emphasis will also be given to case studies and group
discussions.
Outline
The New
Supervisor
·
Transition from specialist role to supervisory role
·
The challenges of being a new supervisor
·
The multiple roles and expectations of an effective supervisor
The
5 Principles of Leadership
·
The principle of goal setting
·
The principle of leading and inspiring
·
The principle of managing people
·
The principle of persuasive and assertive communication
·
The principle of empowerment
The Supervisor as a Performance Coach
·
Setting shared
Key Performance Indicators (KPIs)
·
Conducting an
effective performance appraisal interview
·
Giving constructive feedback and appreciation
·
Motivating
employees to greater performance
·
Coaching weaker
staff for better work performance
·
Rewarding
excellent performance
Team Building and Conflict Management
·
Fundamentals of great teams
·
Overcoming barriers to effective teamwork
·
Developing and instilling team norms
·
Managing conflicts and negative behaviour
·
Working towards win-win outcomes
Who Should Attend
Supervisors,
new executives and managers.
Date
13 to 14 March 2008
5 to 6 June 2008
22 to 23 September 2008
10 to
11 November 2008
Duration
2 days (9am-5pm)
Venue
SHRI, The Verge, Level 6
Financial Support
SDF training assistance is available; Company-sponsored candidates must log on to
www.sdf.gov.sg
to apply for SDF subsidy.
Fees
|
SHRI Member |
S$495.00 |
|
SHRI Corporate
Friend* |
S$539.00 |
|
Non-Member |
S$577.00 |
All fees quoted exclude 7% GST. *Non-nominees
For further information, please contact Ms Canny Jeo via phone (65) 6438
0012, fax (65) 6299 4864, or email
canny@shri.org.sg
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