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Dear Elaine,

Thanks for the kind support you have provided throughout my entire course ( Graduate Diploma in Human Capital Management), you have done a good job in coordinating and keeping all the students well-informed of all the important material, dates, updates etc.

I also like to express my appreciation to Chan for his kind & clear explanation during my enrollment to this course.

Your guys have done a great job!! Keep it up!

Ms Jane Pang
HR Manager
Teambuild Construction Pte Ltd
 

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      CORPORATE LEARNING >> Public Workshops
Overview of Public Workshops

Human Resource Management | General Management | Human Resource Development
Customer Service | Communication and Interpersonal Skills

Human Resource Management

 A Practical Approach to Payroll Administration (HRM101)

21 to 22 January '10;
22 to 23 April '10;
22 to 23 July '10;
21 to 22 October '10 
 How to be Competent in the Employment Act (HRM102) 9 to 10 February '10;
13 to 14 April '10;
29 to 30 June '10;
3 to 4 August '10;
12 to 13 October '10
 Coaching and Mentoring Skills for Managers (HRM104) 1 to 2 February'10;
21 to 22 June '10;
7 to 8 October '10
 Hiring Right: The Competency-Based Approach (HRM107) 10 to 11 May '10;
1 to 2 December '10;
 How to Conduct Effective Performance Appraisals (HRM108) 15 to 16 March '10;
12 to 13 July '10;
1 to 2 November '10
 Interview and Selection for Non-HR Personnel (HRM110) 28  to 29 January '10;
24 to 25 May '10;
15 to 16 September '10
 HRM - Systems, Policies, and Practices (HRM111) 12 to 13 January '10;
25 to 26 February '10;
11 to 12 May '10;
15 to 16 September '10
 Talent Management and Succession Planning (HRM112) 1 to 2 March '10;
5 to 6 July '10;
1 to 2 December '10
 Mentoring in the Workplace (HRM117) 21 to 22 April '10;
12 to 13 August '10;
25 to 26 November '10

 Therapeutic Counselling Skills (HRM124)

8 to 9 April '10;
19 to 20 August '10

 Applying HR Practices for Optimum Output  (HRM127)

To be confirmed
 

 Coaching for Supervisors (HRM126)

27 August '10;
6 December '10

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General Management

The Competent Supervisor (GMM101)

19 to 20 April '10;
18 to 19 October '10
Performance Management for Peak Performance (GMM102) 1 to 2 June '10;
4 to 5 October '10
Financial Management for Non-Finance Professionals (GMM103) To be confirmed
Effective Time and Stress Management (GMM104)  6 to 7 May '10;
11 to 12 October '10
Memory Recall, Improved Performance (GMM107) 5 February '10;
16 July '10;
12 November '10
Understanding Financial Statements (GMM108) To be confirmed
Defuse Your Anger, Manage It (GMM117) To be confirmed
Fundamentals of Risk Management (GMM118) To be confirmed

Out of the Box Creative Thinking Skills (GMM119)
 		 18 to 19 March '10;
22 to 23 July '10
Initiative & Enterprise, Operations (ESS 00082) 1 to 2 April '10;
1 to 2 July '10;
4 to 5 October '10
Initiative & Enterprise, Supervisory (ESS 00083) 29 to 30 March '10;
5 to 6 August '10;
9 to 10 November '10
Initiative & Enterprise, Managerial (ESS 00093) 24 to 25 May '10;
25 to 26 October '10
Personal Effectiveness, Operations (ESS 00086) 11 to 12 February '10;
5 to 6 May '10;
8 to 9 September '10;
3 to 4 November '10
Personal Effectiveness, Supervisory (ESS 00087) 11 to 12 March '10;
5 to 6 August '10;
6 to 7 December '10
Personal Effectiveness, Managerial (ESS 00092) 17 to 18 May '10;
9 to 10 September '10
Learning and Personal Development, Operations 13 to 14 April '10;
13 to 14 July '10;
12 to 13 October '10
Learning and Personal Development, Supervisory (ESS 00095) 14 to 15 January '10;
21 to 22 October '10
Learning and Personal Development, Managerial (ESS 00090) 17 to 18 February '10;
11 to 12 May '10;
14 to 15 September '10
Problem Solving and Decision Making, Operations (ESS 00084) 6 to 7 April '10;
6 to 7 August '10;
8 to 9 November '10
Problem Solving and Decision Making, Supervisory (ESS 00085) 4 to 5 March '10;
17 to 18 June '10;
2 to 3 September '10
Problem Solving and Decision Making, Managerial (ESS 00098) 26 to 27 April '10;
26 to 27 August '10;
1 to 2 November '10
Workplace Health and Safety, Operations (ESS 00096) 26 March '10;
25 June '10;
24 September '10;
31 December '10
Lead a Service Team, Supervisory (SE WSQ 00097) 27 to 29 April '10;
18 to 20 August '10;
13 to 15 December '10
Coach Service Teams and Individuals, Supervisory (SE WSQ) 3 to 5 May '10;
22 to 24 September '10
Implement Continual Improvements In Service Delivery (SE WSQ) To be confirmed

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Human Resource Development

Trainer the Trainer (HRD102)

8 to 10 March '10;
13 to 15 July '10;
5 to 7 October '10
Conduct Effective Training Needs Analysis (HRD107)

8 to 9 February '10;
6 to 7 May '10

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Customer Service

Handling Challenging Customers (CS101)

23 February '10;
3 May '10;
2 August '10;
8 November '10
Providing GEMS Service, Operations (SE WSQ 00089)

9 to 10 March '10;
1 to 2 July '10;
1 to 2 November '10
Deliver Services Excellence, Operations (SE WSQ 00103)

4 to 5 May '10;
6 to 7 September '10;
6 to 7 December '10
Offer Customised and Personalised Service, Operations (SE WSQ 00104)

16 to 17 March '10;
16 to 17 June '10;
14 to 15 October '10
Build Relationships with Customers, Supervisory (SE WSQ 00102) 15 to 17 March '10;
5 to 7 July '10;
3 to 5 November '10

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Communication and Interpersonal Skills

Assertive Skills for Work Success (CIS101) 1 June '10;
1 December '10
Make An Impact: Dynamic Communication Skills (CIS104) 25 to 26 January '10;
24 to 25 June '10;
8 to 9 December '10
Negotiation Skills - Fundamental Do's & Don'ts (CIS105) 12 to 13 April '10;
30 to 31 August '10;
1 to 2 December '10
Impressive Business Presentation Skills (CIS108) 29 to 30 March '10
Business Etiquette & Projecting a Corporate Image (CIS122) 25 February '10;
13 May '10;
2 September '10;
2 December '10
Emotional Intelligence for Work Success (CIS124) To be confirmed
Communication & Relationship Management, Operations (ESS 00081)

11 to 12 March '10;
22 to 23 July '10;
28 to 29 October '10
Communication & Relationship Management, Supervisory (ESS 00080)

6 to 7 May '10;
12 to 13 August '10;
2 to 3 December '10
Communication & Relationship Management, Managerial (ESS 00091)

8 to 9 April '10;
8 to 9 July '10;
7 to 8 October '10

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 Please note:
 1. No withdrawal will be accepted after the issuance of a confirmation letter. However, replacements are allowed.
2. Cancellation received less than 10 working days prior to the workshop commencement date will carry a 30% administration fee.
 3. SHRI reserves the right to reschedule/cancel a workshop in the event of unforeseen circumstances. We will use every effort to notify the participants.
 
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