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Poll |
1. Do you think Talent Management is related to Employer Brand?
2. Do you think proper Talent Management initiatives may enhance employee
productivity?
Click here for past poll questions
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Brain Teaser |
What does HR Transmutation means?
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Dear Elaine,
Thanks for the kind support you have provided throughout my entire course (
Graduate Diploma in Human Capital Management), you have done a good job in
coordinating and keeping all the students well-informed of all the important
material, dates, updates etc.
I also like to express my appreciation to Chan for his kind & clear explanation
during my enrollment to this course.
Your guys have done a great job!! Keep it up!
Ms Jane Pang
HR Manager
Teambuild Construction Pte Ltd |
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Useful Links |
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CORPORATE LEARNING >>
CERTIFIED SERVICE PROFESSIONAL
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Certified Service Professional (CSP)
About CSP |
Entry Requirement |
Fee & Funding |
Course Dates
Testimonial of CSP
Participants
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I used to work at a call
centre and understand that providing service is a tough job. After
attending the CSP programme, my perception about the service profession
has changed. I have learnt the key principles of providing service, and
I am ready to face the challenge of being a service professional. I am
passionate to join the service industry.
Mr Ho Hoon Kwan
Former Senior Customer Service Officer |
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The CSP programme had
helped me build my confidence. I have learnt to put away negative
thoughts and be positive. Before participating in CSP, I did not have a
good impression of the service profession. However, after attending the
programme, I feel that being a service professional is about caring and
loving from your heart. Serving others gives me a sense of satisfaction.
Ms
Bharathi D/O Sathiyanandan
Job Seeker |
Attending the CSP
programme had been a good experience for me. To be a good service
professional, one has to be able to understand others and empathise with
them.
Mr Bo Bo Lwin
Myanmar National |
I like the CSP programme.
It had been a journey of self-discovery for me. I
never knew that I had so many negative thoughts. I have learnt to
be a positive thinker replacing negative thoughts with positive
ones. The topics covered, such as confidence building and grooming, were
enjoyable and beneficial.
Mr See Too Khai Woon
Job Seeker |
From the CSP programme,
I have learnt to be more patient which had made me a better
person. It not only allowed me to learn to be a team-player but
also to demonstrate my leadership skills while serving others.
Mr Jason Eng Gek Kwan
Former Civil Service Officer |
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