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Dear Elaine,

Thanks for the kind support you have provided throughout my entire course ( Graduate Diploma in Human Capital Management), you have done a good job in coordinating and keeping all the students well-informed of all the important material, dates, updates etc.

I also like to express my appreciation to Chan for his kind & clear explanation during my enrollment to this course.

Your guys have done a great job!! Keep it up!

Ms Jane Pang
HR Manager
Teambuild Construction Pte Ltd
 

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        CORPORATE LEARNING >> CERTIFIED SERVICE PROFESSIONAL

Certified Service Professional (CSP)

About CSP | Entry Requirement | Fee & Funding  | Course Dates

Testimonial of CSP Participants

I used to work at a call centre and understand that providing service is a tough job. After attending the CSP programme, my perception about the service profession has changed. I have learnt the key principles of providing service, and I am ready to face the challenge of being a service professional. I am passionate to join the service industry.

Mr Ho Hoon Kwan
Former Senior Customer Service Officer

The CSP programme had helped me build my confidence. I have learnt to put away negative thoughts and be positive. Before participating in CSP, I did not have a good impression of the service profession. However, after attending the programme, I feel that being a service professional is about caring and loving from your heart. Serving others gives me a sense of satisfaction.

Ms Bharathi D/O Sathiyanandan
Job Seeker

Attending the CSP programme had been a good experience for me. To be a good service professional, one has to be able to understand others and empathise with them.

Mr Bo Bo Lwin
Myanmar National
I like the CSP programme. It had been a journey of self-discovery for me. I never knew that I had so many negative thoughts. I have learnt to be a positive thinker replacing negative thoughts with positive ones. The topics covered, such as confidence building and grooming, were enjoyable and beneficial.

Mr See Too Khai Woon
Job Seeker
From the CSP programme, I have learnt to be more patient which had made me a better person. It not only allowed me to learn to be a team-player but also to demonstrate my leadership skills while serving others.

Mr Jason Eng Gek Kwan
Former Civil Service Officer

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